Support

24/7 Support for All Users

At ViralMagic, we offer round-the-clock support to ensure your experience is seamless. Whether you're facing technical issues, need help using our features, or have questions about your account, our support team is here to assist you.

How to Contact Support

You can contact us at any time via:

  • Email: support@viralmagic.io
  • Live Chat: Available on our platform during business hours for immediate assistance.

Common Issues

Our detailed FAQ and help center cover common issues such as:

  • Troubleshooting video creation.
  • Account management and settings.
  • Subscription inquiries.

Response Times

We aim to respond to all queries within 24 hours. For urgent matters, live chat provides the fastest response times.

Tutorials and Guides

We also provide video tutorials and step-by-step guides to help you navigate the platform efficiently. These resources are updated regularly to reflect new features.